Medical Receptionist


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MOLARI Employment & HealthCare Services
166 East Street


Company Description:
Our Mission: We put people first; building long lasting relationships to support area businesses, care for people in their homes and provide employment opportunities throughout Berkshire County. About Us: Founded in 1983 and still led by founder Gail Molari, President & CEO, MOLARI continues to be an integral member of the Berkshire Community; employing people, supporting a wide array of businesses and providing much needed services to the elderly. Our Healthcare Division provides peace of mind for hundreds of Berkshire County seniors, as well as their families. These important Home Healthcare services are vital to allow those in need of assistance to stay safe and live independently in the comfort of their own homes and communities. Through our Employment Services Division, we provide opportunities and solutions for job seekers and employers alike. Molari, Inc is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Medical Receptionist
Full Time
Healthcare Office
Some High School Coursework

General DescriptionThis is a temp to hire position with a non-profit with excellent benefits upon hire! The Client Services Support role provides clerical and medical record support for Outpatient Services. This Client Services Support also provides back-up reception and patient scheduling support.
Essential Job Functions for Client Services Support

  • Provide general reception functions such as greeting guests, and registering of clients, gathering referral data from sources and assignments of cases of referrals to clinicians
  • Address billing and insurance issues with clients who check in for appointments i.E.- requesting co-payments, sliding scale fee payments, MassHealth eligibility verification, address and billing information changes, and obtaining registration information for new and returning clients
  • File, and manage medical record support such as filing, chart assembly, maintenance, chart location, retrieval and release of information
  • Schedule appointments and track referrals as needed
  • Answer phone and transfer calls to appropriate programs and personnel
  • Data Entry
  • Provide general clerical support including but not limited to: typing, photocopying, and mail distribution
  • Provide general office support functions including but non limited to: overseeing waiting room activities, maintaining waiting room area and furnishings, order office/maintenance supplies and maintaining janitorial supply closet

Qualifications for Client Services Support

  • 1-2 years of prior reception or customer service at the key-holder or supervisory level OR 2-3 years centralized customer service experience required
  • High school diploma or GED required
  • Office management certification or course-work in related programs preferred
  • Prior experience in medical record principles and practice preferred
  • Bilingual preferred
  • Familiarity with general office and clerical support procedures
  • Ability to word process and enter data with accuracy and in a timely manner
  • Ability to work with a wide variety of people and personalities
  • Ability to multi-task and work in a fast-paced environment
  • Ability to conduct themselves professionally and represent the agency in a professional manner
  • High regard for confidentiality and the handling of confidential information