Access Services/Equipment Loan Specialist

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Williams College
Williamstown, MA 01267

Website: williams.edu

Company Description:
Established in 1793 with funds bequeathed by Colonel Ephraim Williams, the college is private, residential, and liberal arts, with graduate programs in the history of art and in development economics. The undergraduate enrollment is approximately 2,000 students.

Access Services/Equipment Loan Specialist
$18 to $22 Per Year
Williamstown
Full Time
Customer Service
Associate Degree
You possess computer literacy and basic troubleshooting skills. 

Are you a friendly, self-motivated, and tech-savvy individual who enjoys working evenings? Williams College Libraries is seeking someone to be the first point of contact for library visitors ensuring each person who encounters the library is greeted and treated graciously.  The position works Sunday from 10:30a until 7p and Monday through Thursday from 3p until 11p. However, the schedule changes during summers and breaks. 

If you value diversity and want to be a part of a team that is actively working to ensure people of all races, genders, abilities, and religions are equitably welcomed into the libraries as colleagues and patrons, we welcome your application.

Williams, a liberal arts college located in western Massachusetts, has built its reputation on outstanding teaching, scholarship, and academic excellence. We are deeply committed to our employees, providing tuition assistance, excellent benefits, and a warm and welcoming professional environment. We are looking for candidates who share our values in prioritizing diversity, equity, inclusion, and accessibility.


Responsibilities

Your responsibilities will include co-managing approximately 20 student assistants and collaborating with colleagues to ensure accessibility for both Sawyer and Schow Libraries. You will provide the best experience possible by leading services at the Circulation Desk,  helping library patrons to find resources, and facilitating access to our collections and services. Finally, you will manage the equipment (laptops, headphones, chargers, etc.) collection.

Qualifications

Required Qualifications:

  • You have earned your Associate’s degree or an equivalent combination of education and experience. 
  • You possess computer literacy and basic troubleshooting skills.  
  • You are an accomplished customer service provider.
  • You are detail-oriented, but when mistakes happen, you take ownership and steps to correct them effectively and efficiently.
  • You quickly learn new systems and technology and have experience with Google Suites or similar programs.
  • You are comfortable seeking answers and solutions from departments from across campus and the broader community; you can work in an environment with many moving parts and people, and you can be flexible with processes and workflows.
  • You can manage heavy book carts and organize books on shelves, with or without accommodations.

Preferred Qualifications:

  • You have supervisory experience  
  • You have experience working in higher education, libraries, or a field with comparable job requirements and balancing priorities

Application review will begin on December 6, 2022, and will continue until the position is filled. Pay ranges from $18 to $22 per hour, commensurate with experience. Job band 18.  Please visit https://staff-careers.williams.edu/ to apply. 


Conditions of Employment

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. COVID-19 vaccination with booster or approved exemption and compliance with COVID-19 related policies are required as a condition of employment at Williams.


Equal Employment Opportunity

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at hr@williams.edu.

 

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