Access Services Assistant

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Williams College
Williamstown, MA 01267

Website: williams.edu

Company Description:
Established in 1793 with funds bequeathed by Colonel Ephraim Williams, the college is private, residential, and liberal arts, with graduate programs in the history of art and in development economics. The undergraduate enrollment is approximately 2,000 students.

Access Services Assistant
$18.00 to $20.00 Per Hour
Williamstown
Part Time
Customer Service
Associate Degree
Preferred
Associate’s degree or a minimum of two years of college

The Williams Libraries seeks an energetic, detail, and customer service oriented person to join our Access Services team. This is a part-time (20 hrs/wk), 9-month appointment reporting to the Head of Access Services. The hours for this position are Sunday 6:30 p.m. - 12 a.m. and Monday - Thursday 8:30 p.m. - 12 a.m..  Hours may vary during final exams; therefore flexibility is essential. This position does not work when classes are not in session (summers and January). 

Williams continues to transform its student body in terms of socioeconomic status, ethnicity, and nationality.  We seek candidates who are excited to work in an academic library where students are broadly diverse with regard to gender and gender identity, race, ethnicity, nationality, sexual orientation, and religion. We are committed to building a diverse and inclusive community and strongly encourage candidates from underrepresented groups or who have experience working with a broadly diverse population to apply. 


Responsibilities

The Late Night and Weekend Assistant is responsible for supervising the Circulation Desk and the students hired to help staff the desk during the late night and weekend hours. This position is responsible for ensuring the highest standards of customer service and helping to maintain and manage the lending of resources for the Sawyer Library. The successful candidate must be detail oriented and possess a strong dedication to customer service. The ability to apply and administer policies with diplomacy is fundamental to this position. The ability to lift, bend, push, stand, and sit are also necessary. 

Qualifications

Qualified candidates should have an Associate’s degree or a minimum of two years of college. Some supervisory or leadership experience is preferred. This position requires excellent attention to detail. Strong oral and written communication skills are essential, as are organizational and computer skills. Library experience is not required.

Application review will begin on August 16, 2022, and will continue until the position is filled. Pay range is from $18 to $20 per hour, commensurate with experience. Job band 17.  Please visit https://staff-careers.williams.edu/ to apply.


Conditions of Employment

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. COVID-19 vaccination with booster or approved exemption and participation in our testing program is required as a condition of employment at Williams.


Equal Employment Opportunity

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at hr@williams.edu.

 
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