Family Support Coordinator


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Child Care of the Berkshires, Inc.
PO Box 172
210 State Street


Company Description:
Child Care of the Berkshires is a large not-for profit, early care and family support agency, operating a variety of programs throughout Berkshire County, including child care centers, a network of family child care homes, home visiting programs, parent child playgroups, parent education and skill building programs. Its mission is to promote and strengthen families through the provision of high quality child care services to families whose parents are working or in training or, for any number of reasons, cannot adequately care for the children as well as other types of social and educational services which directly affect families and their well being. Child Care of the Berkshires employs approximately 75 staff persons and its operating budget is approximately $5 million dollars. Child Care of the Berkshires is an Equal Opportunity, Affirmative Action Employer, with a longstanding commitment to increasing the diversity of the employee community.

Family Support Coordinator
Per Hour
North Adams, Pittsfield
Full Time
Human Services
Bachelor's Degree
EEC Teacher Certification - Preference: Nice to have

The Family Engagement Specialist is responsible for coordinating parent education activities, parent leadership activities, the Ages and Stages Questionnaires, parent newsletters, and planning family events.  The deliverance of high quality parent education and support is the primary goal to strengthen families, improve school readiness and reduce child maltreatment. The deliverance of high-quality child care programming and excellent family support in family-focused child care settings are the primary goals.

·         Interviews parents concerning child care needs and guides parents on how to select care;

·         Arranges enrollment conference and pre-placement visits to the Centers; completes intake process, including all necessary paperwork; determines child care fee based upon income documentation and service needs; completes reassessments for families as needed.

·         Arranges transportation for children.

·         Works with the parent on the Ages and Stages assessment and arranges parent conferences with teachers.

·         Maintains complete children’s records and updates as needed.

·         Manages enrollment and waitlists in order to match children to openings in the Centers.

·         Coordinates all aspects of parent engagement activities, including workshops, family events, parent field trips and a parent advisory council.

·         Assists in producing the monthly newsletter and calendar as a communication tool for families.

·         Identify barriers, problems and gaps in the community and solutions for children.

·         Prepares monthly written report including outputs and outcomes and submits report to Program Directors in a timely manner

·         Must have a degree in social work, early childhood education or related field and a minimum of two-years’ experience in an early childhood or parent education program.  Relevant experience may be substituted for the degree. 

·         Must have excellent knowledge of technology, programs and a willingness to learn and try new things;

·         Must have excellent organizational, communication, and writing skills;

·         Positive attitude, understanding and commitment to “Strengthening Families” philosophy and family support;

·         Must demonstrate a commitment to value diversity and contribute to an equitable and inclusive working and learning environment;

·         Knowledge of child development and community resources is required;

·         Understanding of and advocacy for parent education, outreach and high quality family support programs.