Line Service Technician

JOB SUMMARY 

Under the general direction of the Line Service Manager and with minimal supervision, the Line Service Technician is responsible for servicing both Lyon aircraft and transient aircraft that operate in and out of Pittsfield, MA.  Additionally, the Line Service Technician is responsible for performing custodial duties including but not limited to, aircraft detailing along with hangar and grounds upkeep.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:  The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required for people assigned this position. 

• Marshalling, parking and fueling of all aircraft.
• Supporting aircraft on ramp with group support equipment (i.e. GPU, AC cart, lav service, de-icing).
• Clean and maintain all Lyon aircraft and managed aircraft inside and out. This includes exterior wiped down and polished, interior detailing, bright work, and keeping inventory of linens and assist with aircraft cabin preparation.
• Clean customer aircraft as directed.
• Towing aircraft to general parking areas and hangar storage areas.
• Customer service for all transient aircraft, including but not limited to general sales, driving rental vehicles on the ramp and assisting with baggage.
• Perform and maintain fuel farm records including various sample tests along with equipment and storage facility inspections.
• Maintain all Lyon buildings including custodial servicing of offices, bathroom, hangar floors, and light maintenance upkeep. Additionally, assist maintenance department in facilitating a clean and safe environment during and after aircraft inspections.
• Assist aircraft maintenance department with cumbersome tasks as directed. This may include turning screws, lifting engine cowls, aircraft panels and fairing.
• Routing inspection of buildings for safety compliance (i.e. fire extinguishers, first aid kits, eyewash stations).
• Provide early and/or late operations for aircraft arriving before and/or after schedule hours of operation.
• Service all company equipment including tugs, fuel trucks, GPU carts, snow blowers, lawn mowers, and 4 wheelers.
• Maintain all leased grounds which includes snow removal and lawn care.

 MINIMUM EXPERIENCE AND EDUCATION/TRAINING REQUIREMENTS - 

     Experience:

Prior aviation experience is a plus but not necessary; excellent communication skills, organizational skills, and great customer service skills are beneficial. 

      Education:

Unless otherwise approved by the Director of Human Resources, individual must have the following education;

• High school diploma/GED.
• Driver’s license is required.  

INTERACTION:  Works in daily contact with Customers, Management staff, other Line Service staff, Maintenance staff, and Flight Crewmembers.

 PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job the employee is regularly required to sit, talk, hear, write, use arms and hands to fingers.  Employee is also regularly required to perform physical exertion such as standing, walking, bending, stooping, climbing and lifting material.  

WORK ENVIRONMENT:  The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The work environment is both outdoors and indoors with regular exposure to adverse and extreme weather conditions, noise, fumes, airborne particles, toxic/caustic chemicals, moving machinery and moving mechanical parts. The noise level in the work environment ranges from medium to loud.