MassLeague Community Health Worker - FT 40 hours - Pittsfield Pediatrics

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Community Health Programs
PO Box 30
GT BARRINGTON, MA 01230

Fax:(413)528-2863
Website: communityhealthprograms.org/

Company Description:
Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What’s truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children’s well-being. The region is a federally designated rural community and a Medically Underserved Population Area.

Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education and family support services. CHP outreach provides free health screenings, insurance enrollment assistance as well as information so people can learn how to take better care of themselves and their families.

MassLeague Community Health Worker - FT 40 hours - Pittsfield Pediatrics
To Commensurate With Experience
Pittsfield
Full Time
Healthcare Office
Bachelor's Degree
Preferred
2+
Preferred
Experience in community work or health and human, own car and drivers license - Preference: Required

Summary: The MassLeague Community Health Worker is responsible for development of care plans and assisting patients in understanding as well as implementing care plan activities.  Support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures.

Massleague Community Health Worker Essential Duties and Responsibilities:

  • Participate in all onboarding and ongoing training modules offered by CHP and MLCHC, including the provision of feedback and evaluation of training activities, along with suggestions for improvement
  • Continue professional development throughout the term of the grant
  • Participate in the development of population-specific, data driven strategies to identify, conduct outreach, and re-engage patients who have been out of primary medical and/or mental/behavioral healthcare
  • Participate as a full member of the Patient Care Team to provide outreach, re-engagement, and motivational support services to out-of-care patients
  • Develop Care Plans for population-identified patients, working collaboratively and effectively with other Care Team members, assisting patients to understand and implement Care Plan activities
  • Identify obstacles to care encountered by patients, through appropriate screening and assessment, and develop patient-centered plans to address these obstacles including timelines for resolution
  • Identify SDoH and health improving resources in the community along with how patients may access the resources they need, assisting patients to gain access as needed.
  • Participate in identifying and understanding the impact of CHW activities on patient health outcomes
  • Document all contacts with patients in their E.H.R charts, including types of services, SDoH and health improving resource referrals, and patient engagement services conducted.
  • Provide accurate documentation and reports as requested, for all CHW grant deliverables
  • Conduct other job-related activities as directed, including virtual and in person meetings with patients at CHP sites and in the community, as well as meetings with MassLeague staff.

 

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

  • Consistently at work and on time;
  • Strong ability to multi-task and manage projects;
  • Excellent customer service and interpersonal skills;
  • Responds to requests for service and assistance;
  • Takes initiative, follows through, and manages different tasks with quick turn-around time;
  • Works well under pressure and with minimal supervision;
  • Highest degree of professionalism and ethics;
  • Handles issues with tact and diplomacy;
  • Reacts well under pressure and accepts responsibility for own actions;
  • Upholds organizational values

    Summary: The MassLeague Community Health Worker is responsible for development of care plans and assisting patients in understanding as well as implementing care plan activities.  Support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures.

    Massleague Community Health Worker Essential Duties and Responsibilities:

    • Participate in all onboarding and ongoing training modules offered by CHP and MLCHC, including the provision of feedback and evaluation of training activities, along with suggestions for improvement
    • Continue professional development throughout the term of the grant
    • Participate in the development of population-specific, data driven strategies to identify, conduct outreach, and re-engage patients who have been out of primary medical and/or mental/behavioral healthcare
    • Participate as a full member of the Patient Care Team to provide outreach, re-engagement, and motivational support services to out-of-care patients
    • Develop Care Plans for population-identified patients, working collaboratively and effectively with other Care Team members, assisting patients to understand and implement Care Plan activities
    • Identify obstacles to care encountered by patients, through appropriate screening and assessment, and develop patient-centered plans to address these obstacles including timelines for resolution
    • Identify SDoH and health improving resources in the community along with how patients may access the resources they need, assisting patients to gain access as needed.
    • Participate in identifying and understanding the impact of CHW activities on patient health outcomes
    • Document all contacts with patients in their E.H.R charts, including types of services, SDoH and health improving resource referrals, and patient engagement services conducted.
    • Provide accurate documentation and reports as requested, for all CHW grant deliverables
    • Conduct other job-related activities as directed, including virtual and in person meetings with patients at CHP sites and in the community, as well as meetings with MassLeague staff.

     

    Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

    • Consistently at work and on time;
    • Strong ability to multi-task and manage projects;
    • Excellent customer service and interpersonal skills;
    • Responds to requests for service and assistance;
    • Takes initiative, follows through, and manages different tasks with quick turn-around time;
    • Works well under pressure and with minimal supervision;
    • Highest degree of professionalism and ethics;
    • Handles issues with tact and diplomacy;
    • Reacts well under pressure and accepts responsibility for own actions;
    • Upholds organizational values

Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Bachelor’s Degree in related field preferred
  • Experience in community work or health and human services preferred
  • Knowledge of community and neighborhoods served preferred
  • Well-organized, self-initiating approach to work tasks
  • Excellent oral and written communication skills
  • Excellent outreach and engagement skills
  • Professional and welcoming, enthusiastic in contributing to a teamwork approach
  • MA driver’s license and car