Access Center Triage and Treatment RN


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Berkshire Health Systems
742 North Street

Phone:(413) 447-2784

Company Description:
Berkshire Health Systems offers individuals the opportunity to work in an environment where they will be challenged, supported, and respected. As the region’s leading provider of comprehensive healthcare services, our employees are affiliated with an award winning teaching hospital, dedicated colleagues, and world class technology. The BHS family is proud to deliver the kind of advanced healthcare most commonly found in large metropolitan centers.

Additional Business Name: Berkshire Medical Center

Access Center Triage and Treatment RN
To Commensurate With Experience
Full Time
Healthcare Office
Bachelor's Degree
RN Licensed - Currently licensed as an RN in MA - Preference: Required

The Access Center Triage and Treatment RN has a dual role function. The RN administers treatment or vaccination to all approved ages in accordance with CDC and Massachusetts DPH guidelines. The RN also works to assess patient needs and answer questions over the telephone and via e-communication methods. Through telephone assessment, the Registered Nurse recommends the patient to the appropriate level of care: primary care physician, urgent care, emergency care. Patients range from newborn to geriatric. The RN provides clinical guidance to CSR and other operational staff in the Access Center.

  • RN License - Currently licensed as an RN in Massachusetts
  • CPR required.
  • Electronic medical records experience and strong comfort level using computers.
  • Experience using multiple phone line system.
  • Evidence of performance as a professional role model and leader
  • Recognized by peers as an experienced and competent clinician in ambulatory or med/surg nursing practice.
  • Demonstrates the ability to utilize critical thinking skills.
  • Demonstrates excellent interpersonal skills
  • Demonstrates leadership ability in high stress situations
  • Demonstrates a patient centered approach to care and high level of customer service
  • Demonstrates energy and enthusiasm required to motivate and support others
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