The Community Health Worker provides comprehensive and coordinated management of patient care and resources through interdisciplinary collaboration to achieve optimal patient outcomes in accordance with the HCB care management team initiatives. Partners with the patient, family and team to reduce the impact of the social determinants of health and improve patient's participation in wellness and early intervention prevention programs. Identifies emotional and physical barriers to participation and monitors the effectiveness of plans and resources.
POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
•2+ years experience in a community setting.
B.Education and Training:
•High School Diploma or equivalency is required.
•Associates Degree required.
C.License, Certification & Registration:
•CHW Certificate within 2 years (based upon access to training).
•MA Driver's License with reliable transportation for travel to and from community sites and patient homes.
•Orientation and training planned for first year: Basic Skills for Working with Patients, Smokers online training, TTS Core Training, NDPP, Motivational Interviewing, Medical Interpretation, Culture Diversity, Health Literacy, Impact of Trauma and any other training deemed necessary, MOAB.
•Self-disciplined, energetic, passionate, innovative, multi-tasker.
•A positive flexible team player that can follow a system and protocol to achieve a common goal, comfortable with change.
•Highly organized and well-developed oral and written communication skills.
•Demonstrates sound judgment, decision-making and problem-solving skills.
•Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.
•Confidence to communicate clinical and community organizations and personnel.
•Advanced computer skills including Microsoft Office.
•Familiarity with medical records, systems, EMR's or other patient care systems.
•Familiarity with Allscripts, Meditech, Polaris or Midas is preferred.
•Ability to promote programs and services to community.
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