Company Description: Berkshire Health Systems offers individuals the opportunity to work in an environment where they will be challenged, supported, and respected. As the region’s leading provider of comprehensive healthcare services, our employees are affiliated with an award winning teaching hospital, dedicated colleagues, and world class technology. The BHS family is proud to deliver the kind of advanced healthcare most commonly found in large metropolitan centers.
Medical Assistant II/Clinical Support Rep
$17.13 Per Hour
Some High School Coursework
THIS POSITION IS FOR ARE COVID HOT LINE AND TEST CENTER
The Medical Assistant II/Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Medical Assistant II/Clinical Support Representative works collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first. Duties will include, but are not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations. In addition to these duties, he/she will be responsible for assisting the practitioners in the performance of procedures and other patient care required by the clients. Will function clinically under the direction of the practitioners and will perform other duties as requested by the Practice Site Supervisor.
?POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
•One to two years of administrative experience in a busy office, preferably a physician practice, is required.
•Experience in handling multiple telephone lines required.
•Insurance knowledge and billing experience strongly preferred.
•One to two years experience in a busy physician office as a Medical Assistant preferred.
•EKG experience required.
B.Education and Training:
•Two years of college or equivalent work experience preferred.
•High School diploma or equivalent required.
•Typing (40 WPM)required.
•Graduate of an accredited Medical Assistant program required.
C.License, Certification & Registration:
•CPR certification within three months of employment required.
•CMA or RMA - Certified or Registered Medical Assistant required within 90 days.
•Knowledge of Department specific services preferred.