Main Street Hospitality Group
30 Main St
Company Description: Main Street Hospitality is a hotel management company based in Stockbridge, Massachusetts (at The Red Lion Inn). Our group offers expertise in all aspects of hospitality as well as hotel development and turnaround experience. As owners and operators, we have a long history of excellence in preservation, innovation and operations. We deliver great experiences for our guests, employees and owners through an authentic approach to hospitality, service and management. We currently manage The Red Lion Inn in Stockbridge, Hotel on North in Pittsfield, The Porches Inn at MASS MoCA in North Adams, Briarcliff Motel in Great Barrington, Seeds Market Cafe at Hancock Shaker Village in Pittsfield, The Tap House at Shaker Mill Tavern in West Stockbridge, and cultural cafés throughout the county and off-site catered functions.
Retail Sales Associate
Some High School Coursework
Retail sales through the RLI Gift Shop and website. Serve as RLI brand ambassador, enhancing our guests and customers experience of the Inn experience and our culture of warm RLI hospitality.
Essential Duties and Responsibilities:
Greet customers warmly upon entering and thank them upon departure
Be a problem solver and provider of solutions for our guests and customers
Be knowledgeable about products, the Inn, the area
Operate cash register, open and close shop daily, weekends, holidays
Answer phone and take orders – providing clear information about availability, timing of shipping, wrap requests
Dust, tidy and restock shop throughout the day
Receive and count in inventory, create price tags, tag merchandise
Maintain displays as directed
Assist in the taking of quarterly inventories and reconciliation
Maintain back stock areas in basement and in cabinets
Experience: Previous retail sales or customer service, POS systems
Education: High School or higher
Specialized knowledge: POS systems, retail inventory management, purchasing
Skills: Sales, computer skills: MS Word, Excel, POS systems
Character: gregarious, cheerful, customer and sales-oriented, sense of ownership and enjoys being part of a team, attentive to detail, strong sense of ownership and interest in the Gift Shop business as well as the Red Lion Inn, flexible schedule
Physical: able to stand on feet for up to an eight-hour shift. Able to move boxes, go up and down stairs to storage area.