We are seeking reliable Medical Receptionists/Customer Service Reps to perform various office duties to help our practice run efficiently. Medical Receptionists will be responsible for the administrative duties involved with coordinating provider schedules as well as greeting patients and keeping the front office running smoothly. We are looking for a professional who understands the value of compassionate customer service and an organized work environment.
This position is full-time (40 hours) working Monday through Friday. Benefits package includes health insurance, retirement savings with employer contribution, 8 paid holidays per year and earned time.
Answering Multi-line phone system and directing calls to appropriate staff members, taking clear messages
Greeting patients upon arrival, registering new patients, obtaining health insurance information and other necessary data and entering the information into the electronic health record.
Utilizing prioritization skills while scheduling established and new patient appointments and procedures.
Processing payments from patients.
Confirming upcoming patient appointments and assisting with answering patient questions
High School Diploma/GED required
Experience working in a medical setting or customer service role
General knowledge of commonly used medical terminology
Experience working with an electronic health record or computerized scheduling system
Ability to handle a fast-paced environment and prioritize tasks
High level of professioalism and strong customer service skills
Excellent written and verbal communication skills