Studios Manager


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1040 MASS MoCA Way


Company Description:
MASS MoCA is one of the world's liveliest (and largest) centers for making and enjoying today's most important art, music, dance, theater, film, and video. Hundreds of works of visual and performing art have been created on its 19th-century factory campus during fabrication and rehearsal residencies, making MASS MoCA among the most productive sites in the country for the creation and presentation of new art. More platform than box, MASS MoCA strives to bring to its audiences art experiences that are fresh, engaging, and transformative.

Studios Manager
North Adams
Full Time
High School or Equivalent

MASS MoCA is seeking a dynamic full-time Studios Manager to join the Assets for Artists / Studios at MASS MoCA Department, a team of experienced creative professionals who help artists to flourish. Begun in 2015, the Studios at MASS MoCA welcomes approximately 150 artists per year for stays of typically 2-4 weeks. Over 700 artists have been in residence in the Studios, traveling from around the U.S. and 25 countries. Learn more about The Studios at MASS MoCA.


The Studios Manager oversees the key operations of the Studios at MASS MoCA residency program, making sure that all current and future artists in residence at the Studios at MASS MoCA are well taken care of and have their needs met to the best of A4A’s abilities. The Studios Manager oversees all aspects of the Studios at MASS MoCA programming, from studio upkeep and maintenance, to artist selection (organizing application reviews), to scheduling and communicating with selected artists before they arrive, to serving as the first line of support for artists while they are in residence.

Responsibilities include, but are not limited to:

  • Application Process: Create residency application forms on Submittable, and oversee application review and selection process with A4A Director and independent reviewers.
  • Scheduling & Payments: Oversee scheduling of incoming artists-in-residence, including data entry into Airtable, sending out award letters, processing paperwork and checks as they come in, and creating and monitoring Square invoices for credit card payments.
  • Facilities: Keep the studios, supply closet, sinks, office, kitchenette and communal areas clean and organized. Schedule cleanings at the Studios with the maintenance crew. Keep an inventory of all tools and supplies that belong to the Studios and office. Keep studio wall paint, spackle and painting tools well stocked and available for artists. Order new tools and office supplies when necessary.
  • Internal Communication: Update staff at MASS MoCA when a new group of residents arrives, and update appropriate staff about Studios events and visitors to the Studios.
  • Turnover: In coordination with other members of the team, manage turnover-related duties including becoming familiar with incoming groups in order to assign studios and apartments that will best suit the needs of incoming artists, and getting apartments, studios, keys, and supporting materials ready for the next artists to arrive.
  • Meals & Welcome Events: Be responsible for monitoring lunch orders, and availability to attend most Studios-related events (including some evening events). Note: A different staff person has responsibility for coordinating most studios events, so the primary event responsibility is attendance.
  • Email & Text Messaging Correspondence: Act as the main correspondent for all Studios-related questions and inquiries, including on-call support for artists-in-residence who have questions and challenges during their residency. (Time is budgeted for communications that must sometimes occur outside of in-the-office hours.)

Key Attributes:

  • Highly personable & welcoming; able to foster a sense of positive energy, enjoyment and mutual support among the visiting artists; mature, with good judgment and a sense of humor in order to maintain a kind, caring and safe residency environment.
  • Effective prioritizer with time management skills; able to balance short term and long term tasks.
  • Knowledge of the needs and perspectives of practicing artists.
  • Deep understanding of and commitment to Anti-Racism and DEAI work, especially in the context of hospitality.
  • Problem-solver, with a gentle way of helping manage issues that artists face while in residence.


  • 3+ years experience providing artist support programming and/or studio residency management and support
  • High school diploma, GED or equivalent
  • Strong written and verbal communication skills
  • Ability to work independently, as well as collaboratively in a team environment
  • Detail oriented and exceptional organizational skills
  • Experience working with Customer Relationship Management (CRM) / database systems (Airtable experience preferred)
  • Must be proficient with Microsoft Word, Excel, and Google docs

Work Conditions

  • Must be able to use a computer and be comfortable with technology.
  • Some duties of this position require climbing multiple flights of stairs and being able to work outside when artists are being oriented
  • Some lifting and carrying is required when helping turn over apartments and studios for the next cohort to arrive.
  • Flexibility to work both in the Studios and from home, as needed, to help meet the needs of artists at non-traditional hours.
  • Position may require extended hours, work on weekends, holidays and for festivals and events.

Physical Requirements

  • Must be vaccinated for COVID-19

As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.

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