The Administrative Assistant provides administrative support to the Executive Director, Senior Leadership, and the Leadership Team of Berkshire County Head Start (BCHS).
This position is responsible for managing daily operations of the Main Office including answering phones, maintaining the fax machine, greeting visitors and families, and supply ordering.
High School Diploma or Equivalent Required
Minimum of (1) year experience in an administrative support role
Some college coursework, Associates Degree or Certification in business administration, office applications, communication, or a related field. Experience in an administrative support role in a community agency serving children and families.
Licenses or other required Certifications
Valid Massachusetts Drivers License & vehicle insurance
Knowledge & Skills
*Reliability: Is utterly reliable, always delivering on promises and maintaining the highest standards of quality
*Integrity: Demonstrates highest standards of integrity, honesty and openness
*Enthusiasm & Engagement: Is fully engaged with the organization's values and goals. Is an enthusiastic ambassador for the organization in areas of influence.
*Teamwork/Building: Participates in team activities that promote effective peer and work relationships. Contributes to a culture of accountability and teamwork with co-workers and leadership.
*BC’s Core Values
Organizational Relations: The degree to which the employee collaboratively works with other internal departments, agencies, and/or outside organizations. The level of response to internal and external requests.
Job Knowledge: The depth and breadth of know-how to perform essential duties and functions of the job. The level of compliance with degree, certification, and training requirements. Understanding of how individual job performance furthers organizational objectives. Willingness to update and expand skills, knowledge, and training.
Community Relations: The level of focus and professional service provided to clients and community partners. The productive relationship with community groups, outside representatives, and businesses within the early education/family advocacy environment. The ability to diffuse problems and maintain a positive image of the organization.
Reporting The accuracy and timeliness of records, documents, and reporting. The ability to create, complete, correct, and maintain detailed records. Compliance with established reporting policies and deadlines.
Interpersonal Relationships: Develops and maintains strong, genuine, trusting relationships with a wide range of diverse groups including families, coworkers, community partners and board/council members.
Communication: The ability to effectively communicate with others, both verbally and in writing; the ability to listen and effectively respond. The use of proper written and grammatical skills, and the meaningful application of relevant computer technology.
Tasks involves moderate physical effort (i.e., some standing and walking, or frequent light lifting of less than 25 pounds); and dexterity in the use of fingers and limbs in the operating of office equipment. Tasks may involve extended periods of time sitting at a workstation and utilizing a keyboard.
The majority of tasks require manual dexterity. Tasks require visual and hearing acuity. Tasks may involve identifying and distinguishing colors. Tasks require oral communications ability.