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Elizabeth Freeman Center
43 Francis Avenue
PITTSFIELD, MA 01201

Website:elizabethfreemancenter.org/

Company Description:
Elizabeth Freeman Center provides domestic
violence and sexual assault services and
advocacy in Berkshire County and surrounding
areas. Our services are free and confidential,
and include counseling, safe shelter, court
advocacy, a 24/7 toll-free hotline, and much
more. Affirmative Action/Equal Opportunity
Employer.

Job Title:
Shelter Overnight and Relief Staff
Salary Range:Location:
15.50-17.00 Per Hour Berkshire County
Job Type:Category:
Part TimeHuman Services
Education Level:Work Experience:
High School or Equivalent
Description:
Elizabeth Freeman Center (EFC) seeks passionate, reliable shelter relief staff to provide coverage during available shifts in our secure, homelike emergency shelter.

Applying:
To apply, please send cover letter and resume to jobs@elizabethfreemancenter.org. Sorry, we DO NOT accept applications submitted through Berkshire Jobs. Deadlines are rolling until position has been filled.

Responsibilities include:
• Help to create a safe, welcoming, and well-maintained environment for all guests in shelter
• Provide individual support services, including:
o answering 24-hour hotline during shift, including responding to crisis calls, assessing for safety, offering support, and providing referrals
o providing a visible presence for guests in residence at all times
o engaging with the shelter guests and being available to support guests in the kitchen and other common areas of the house
o crisis counseling
o individual counseling and advocacy
o connecting participants with community resources as needed
o proper timely documentation and file reviews
o caring for office and vestibule (sweep, mop, empty trash)
o preparing shelter for the day
o entering SafeLink documentation at 6am
• Participate in regular trainings, as possible
• Participate in continuing professional development tasks
• Maintain appropriate and professional boundaries with shelter guests, use good judgment, and adhere to strict guidelines and protocols to ensure client confidentiality and security
• Complete all other duties to ensure that shelter guests are provided with professional, empathetic, affirming services within the context of the agency’s mission and consistent with grant requirements
Requirements:
Preferred qualifications:
• Ability to work independently, demonstrate good listening and empathetic skills
• Personal and/or work experience in domestic violence, sexual violence, or trauma
• Strong written and spoken communication, and proficient computer skills
• Ability to keep excellent records and fulfill all reporting requirements
• Ability to multitask and work well as part of a team
• Flexibility in working hours and the willingness to work holidays as they coincide with regular shifts
• Commitment to social justice and anti-oppression work, and respect for cultural diversity
• Commitment to a positive, nonjudgmental and “reduced rules” shelter philosophy (see How the Earth Didn’t Fly into the Sun for more information)
• Bilingual skills preferred (English and Spanish/other)
• High School Diploma, and/or Associate or Bachelor’s Degree in Social Services/related field, and/or relevant work or life experience
• Ability to climb and descend stairs and lift/carry up to 25 pounds
• Must successfully pass Criminal Record Check-CORI and have valid Massachusetts driver’s license, safe driving record, and reliable transportation

Work Hours: Awake overnight shifts are 12 am - 8 am. Relief shifts, as available.

Compensation and benefits: This position offers: $15.50-$17.00 per hour, sick leave benefits, engaged and dedicated colleagues, training and education in best practices, career development opportunities, openness to innovation, and the opportunity and resources to do meaningful, impactful work. Additional benefits available for staff working at least 30 hours weekly.

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