Job: customer sales and service

Wirelesszone of North Adams
43 Main St
NORTH ADAMS, MA 01247

Website:wirelesszone.com/northadams

Company Description:
Verizon wireless zone. Offering Verizon devices, sales and service.

Additional Business Name: Verizon Wireless zone

Job Title:
customer sales and service
Salary Range:Location:
To Commensurate With Experience North Adams
Job Type:Category:
Full TimeSales/Retail
Education Level:Work Experience:
High School or Equivalent
Up to One Year
Nice to have
Description:
Looking for a career in wireless? Wireless Sales Consultants excel at selling products and services, working closely with other members of the sales team. They accumulate the appropriate knowledge and expertise through continuous learning and self-development. Then, armed with the right tools and knowledge, they create ease and add value to the Mobile experience, ensuring customers' end-to-end needs are met. As a trusted advisor and partner, Wireless Sales Consultants develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology.The Wireless Sales Consultant engages customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service. They'll sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology.

Job responsibilities include:

Provide personalized service and exceptional expertise for customers.
Handle all aspects of the sale including:customer contracts and warranties, customer payments, cash and credit card/check transactions.
Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.

What are the Professional Requirements of a Wireless Sales Consultant? Basic Qualifications

Experience actively using and learning about customer electronics
Prior experience in a team environment requiring clear, professional and effective communication
Prior experience with recommending products, services or solutions to others

Preferred Qualifications

High School Diploma or equivalent
Experience working in customer service, sales or retail
Experience working with department specific products

Additional Job Information
Wireless Zone is the largest independently owned franchise for the Verizon Wireless. We have over a 1000 stores nationwide. We take pride in providing the top quality service to the customers.

In 1988 Wireless Zone opened it's first store in Wethersfield, CT. From the moment it opened, it was a model that begged to be replicated. Today we've grown to become the largest Wireless Franchise in the US . We have over 400 stores, in 28 states throughout the northeast, mid-Atlantic, south and mid-west. In addition to our franchise stores we have a growing number of corporately owned and operated locations. We sell all the latest cellular/wireless phones, GPS navigation, wireless accessories, Verizon FIOS High Speed Fiber Optic Network, Wireless Data Devices and pre-paid cellular services.

We realize that employees are the key to our continued success . Today our employees are committed to the same standards of outstanding customer service that helped to found the company. We are dedicated to being the nation's top wireless retailer by providing the best customer experience.

Our Community

The Wireless Zone® franchise is passionate about community involvement and positively impacting the lives of others. The Wireless Zone Foundation for Giving® was established in 2003 and offers grants to charitable organizations from donations by Wireless Zone® franchisees, employees and friends. The grants are given to support programs and organizations dedicated to improving the communities in which we operate and live.

Hourly pay plus bonuses.
Great work environment

Join our team today!
Requirements:
We will train the right candidate