Company Description: MOLARI Employment Services is a full service employment agency that provides temporary staffing, temporary to permanent placement and permanent placement in office, industrial and medical settings. We are committed to matching professional, knowledgeable employees with our clients' needs.
The professional staff of MOLARI Health Care Services works to provide families and individuals with alternatives to long-term institutional care through in-home assistance including personal care, meal preparation and shopping. A pool of qualified staff are also available to work in healthcare facilities.
Service Desk Technician
IT User Services/Help Desk
MOLARI is seeking an entry-level Service Desk Technician for a Tech Support company in Pittsfield. This position is full time, temp to hire opportunity.
Responsibilities and Duties
The Service Desk Technician will be responsible for in-person and over the phone troubleshooting of desktops, PCs and mobile devices for end users. The Service Desk Technician will also be responsible for hardware and software upgrades, troubleshooting connectivity issues, updating applications and license, new user set up, and all other technical issues as needed.
Degree in Network Administration or Computer Science
Previous Technical Support experience preferred
No certifications required
Must posses a positive, professional, and friendly customer service attitude
Excellent written and verbal communication
Most possess a valid driver's license and reliable transportation