The Certified Patient Navigator is a grant funded position that provides advocacy, information, enrollment and follow up assistance to CHP patients and community at large seeking health, wellness and ancillary services within the practices. The Certified Patient Navigator helps client/patients navigate Massachusetts Health Care reform including enrollment, reinstatement, billing, troubleshooting and the best customer service to all patients. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures. Position is tied to grant funding and may not be converted into a permanent position.