Company Description: Bella Baby is the new face of in hospital baby portraiture. We bring experienced, professional photographers into the hospitals to capture a baby's first photograph with a natural, artistic style.
We believe that babies look the most beautiful when being held in their parents arms or cuddled in one of their own baby blankets.
Bella Baby captures this beauty by using only "real things"...natural window light, professional photographers and professional grade digital cameras.
To see the work of our talented photographers, visit our website; www.bellababyphotography.com
Our main office is located in Williamstown, MA where we manage NY, NJ, and CT hospitals.
Customer Service Representative
To Commensurate With Experience
High School or Equivalent
Bella Baby Photography in Williamstown has an opening for a full-time Customer Service Representative.
- Successfully manage incoming calls and emails
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information to customers
- Handle complaints, provide appropriate solutions and alternatives; follow up to ensure resolution
- Keep accurate records of customer interactions
- Follow communication procedures, guidelines and policies
- Process incoming USB, and Slideshow orders
- Other projects as assigned
- Proven customer service skills, telephone etiquette and diplomacy
- Excels in organization, problem solving and attention to details
- Willingness to work as a team player
- Patient, sincere, confident and flexible
- Experienced with computers (we are Mac-based)
- Knowledge of Photography a plus
- Spanish fluency a plus