Company Description: As one of the nation's leading providers of individual disability income insurance, we preserve the dignity and protect the lifestyles of American families in financial and emotional crisis due to injury or serious illness.
It takes special people to do this type of work: people with vision and compassion, intelligence and enthusiasm. For applicants who embody these qualities, Berkshire Life, A Guardian Company, offers a broad range of employment opportunities - from entry level to highly skilled, from technical to creative.
At Berkshire Life, we recognize that employees who care about their communities are well suited for the business of helping our clients.
Reporting Analyst - Pittsfield MA, Holyoke MA, Bethlehem PA
Some High School Coursework
Do you have experience using database, analytical, and business intelligence tools such as Business Objects and SQL? If yes, read on!
As a Reporting Analyst, you will provide strong analytical and reporting support for the Individual Markets Claims Service and Solutions Group. This includes:
Designing, mining and maintaining established and ad hoc reports.
Maintaining data integrity through consistent monitoring, testing and auditing of data.
Analyzing data for performance trends, variances and opportunities for improvement.
Developing and maintaining database and systems required to support staff and other performance management tools (i.e. KPIs).
Acting as a liaison for IT related to integration of new data sources, data mapping and testing.
Your attention to detail, strong analytical skills, excellent communication and interpersonal skills, and ability to manage multiple priorities all with a positive attitude will help ensure a high level of customer satisfaction and produce results that are practical and usable.
At Guardian, everyone is a leader. Your demonstrated ability to provide superior customer service, express yourself in an open, honest and thoughtful manner, and embrace feedback and change will allow you to continue to develop professionally while allowing Guardian to differentiate our business and deliver on our future.
* In addition to the above, you will also likely possess:
* Experience using database, analytical and business intelligence tools (i.e. Business Objects and SQL) and familiarity with JIRA and Tableau, preferred.
* 1-3 years of experience in an analytical/reporting role or equivalent academic credit.
* A Bachelor’s degree in Business Management, Economics, Statistics or Applied Mathematics.
* Proficiency with Microsoft Office products, including Excel, Word and Outlook.
* This position reports to the Individual Markets Claims Technical Team Leader, who reports to the Individual Markets Claims Business Services Manager.
* Occasional travel may be anticipated for this role.
The Guardian Life Insurance Company of America® (Guardian), currently ranked #218 on the Fortune 500, is one of the largest mutual life insurers. As of December 31, 2016, Guardian reports $1.5 billion in operating income, $7.4 billion in capital, and $66.5 billion in assets under management. Guardian consistently scores high marks for financial strength from all four major credit rating agencies and enjoys a strong competitive position in its major businesses: life insurance, disability income insurance, annuities, investments, dental and vision insurance and employee benefits.
As a mutual company founded over 150 years ago, Guardian is owned by its policyholders. The company has paid dividends to policyholders every year since 1868 and the Company’s 8,800 employees and 2,750 financial representatives are aligned with its mission to help individuals, families, and small businesses achieve financial security and protection.
Guardian states its aspiration in the following way: “To be the trusted mutual partner, delivering financial security how, when, and where our clients prefer.”
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.